god4d Privacy Policy

1. Introduction and Scope of This Policy

This Privacy Policy is issued by god4d ("we", "platform", or "god4d") and applies to all individuals who register an account, use sports betting services, online slots, casino, or any other features provided through the god4d.app website. By registering or using this platform, you acknowledge that you have read, understood and agreed to the terms of this Privacy Policy.

This Policy covers the collection of personal information during the account registration process, day-to-day use of services, financial transactions, communications with the support team, and activities related to the use of this website. We operate under international licensing and comply with data privacy standards set by the relevant regulatory bodies.

2. Personal Information We Collect

god4d collects several categories of personal information to ensure safe and responsible services can be provided:

• Identity Information: Full name, date of birth, identity card number (MyKad) or passport — required for identity verification and Know Your Customer (KYC) compliance.
• Contact Information: Email address, mobile phone number, and, where applicable, your residential address in Malaysia.
• Financial Information: Details related to the payment methods you use such as Touch 'n Go eWallet, DuitNow, online banking via FPX, or crypto wallets (USDT, BTC, ETH). We do not store full account numbers openly in our system.
• Platform Usage Data: Betting records, deposit and withdrawal transaction history, account login logs, as well as game preferences and activity on the platform.
• Technical Data: IP address, device type, operating system, web browser type, cookies and session identifiers to allow the platform to function properly and securely.

3. Purpose of Using Personal Information

The information you provide to us is used only for the following purposes:

• To verify your identity during registration and the KYC process in order to comply with international licensing requirements.
• To process deposits and withdrawals safely. Withdrawals are completed within 10 to 45 minutes after the request is approved.
• To provide effective 24/7 customer support in Malay and English via live chat and email.
• To send important notifications related to your account, including security alerts, transaction confirmations and policy updates.
• To identify and prevent fraud, money laundering and activities that violate god4d's terms of service.
• To improve platform quality, optimise the gaming experience and develop new features relevant to Malaysian players.
• To comply with legal and regulatory obligations under the international licence held by god4d.

4. Sharing Information with Third Parties

god4d does not sell or transfer your personal information to third parties for their own commercial purposes. However, under certain circumstances, your information may be shared with:

• Payment Service Providers: To process your financial transactions via Touch 'n Go eWallet, DuitNow, FPX and supported crypto networks.
• Technology Service Providers: Companies that assist in the technical operations of the platform such as data processing, cybersecurity and server infrastructure — bound by strict confidentiality agreements.
• Regulatory Bodies and Law Enforcement: When required by court order, directives from licensing regulatory bodies, or in cases of investigations related to financial crime.
• KYC Verification Service Providers: Independent providers that assist in verifying player identities to ensure compliance with international anti-fraud standards.

5. Data Security and Protective Measures

The security of your personal information is a priority for god4d. We implement multiple layers of technical and procedural protection to ensure your data is kept safe:

• 256-bit SSL encryption that protects all data communications between your device and god4d's servers.
• Password storage using cryptographic hashing technology that cannot be reversed even by internal staff.
• Continuous system monitoring to detect suspicious or unauthorised login activity.
• Strict internal access controls ensure that only authorised personnel can access sensitive player information.
• Regular security audits by independent teams to assess and strengthen the platform's security posture.

While we take reasonable steps to protect your data, no digital system can guarantee absolute security. You are encouraged to also take personal protective measures such as using a strong password and not sharing your account details.

6. Use of Cookies and Tracking Technologies

god4d uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device by your web browser.

• Essential Cookies: Required for core platform functions such as login sessions, security and language preferences. They cannot be disabled without affecting the basic functionality of the website.
• Analytics Cookies: Help us understand platform usage patterns in aggregate and anonymous form, allowing us to improve the overall user experience.
• Preference Cookies: Store your settings such as preferred language and display configuration so you do not need to set them again each time.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and experience of using the god4d platform.

7. Data Retention Period

god4d retains your personal information only for as long as necessary to fulfil the purpose of data collection or as required by applicable laws and international licensing requirements. Generally:

• Active account data is retained for the duration your account is active plus an additional period as set by regulatory requirements.
• Financial and transaction records are kept for the minimum period required for audit, tax, and fraud prevention purposes.
• Data related to security investigations or disputes is retained until the case is fully resolved.
• After an account is closed, your information will be securely deleted or anonymised in accordance with established procedures.

8. Privacy Policy Amendments

god4d reserves the right to amend or update this Privacy Policy from time to time in line with operational changes, regulatory requirements, or industry best practices. Any material changes will be communicated to you via a notification on the platform or to the email address you have registered.

Continued use of the god4d platform after a change notification is considered your acceptance of the updated version of the Privacy Policy. We encourage you to review this page periodically to stay informed of our latest privacy practices.